P Q R Consultancy Services LLP

Improving Productivity, Quality and Reliability (P Q R) through systems, strategies and synergies.

IT Service Management

Information Technology is involved in every part of business and has impact on business. IT Services Management and IT Governance are important for the organization for smooth functioning.

ITIL Processes
  • This comprises processes for Service Strategy, Service Design, Service Transition and Service operation. Continual Service Improvement (CSI) is applicable to all. The processes provide the best practices  in IT services.

ISO 20000 Certification:

This is the standard for IT Service Management. This is based on ITIL processes. This provides systematic service life cycle and improvements in IT services. This provides holistic approach with customer satisfaction, employee satisfaction and resource optimization.

   ISO 20000 Standards (1 Day)

COBIT 5 Compliance

COBIT5 is new framework from ISACA. This addresses IT governance and IT Management with end-to-end business perspective. This is the Meta framework and links with other frameworks like ITIL and ISO standards.

   COBIT 5 (2 Days)

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