Transform passive quality into passionate quality.
This book uses the concept of Neuro Linguistic Programming (NLP), a programming that uses mechanics of mind to achieve excellence. It is an add-on to the previous approaches using processes and statistics. This book gives superchargers – persuasion for quality by tapping motivational needs, use of right beliefs and behaviors to support continual improvements, holistic and integrated structure for quality management system, and several NLP tools for projects, services and for product manufacturing.
This book is available world-wide at all leading on-line book stores in three format soft bound, hardbound and eBook.